Privacy Policy

This Privacy Policy governs the manner in which Bal Seal Engineering collects, uses, maintains and discloses information collected from users (each, a “User”) of the www.balseal.com website (“Site”).

Personal identification information

We may collect personal identification information from Users in a variety of ways, including, but not limited to, when Users fill out a form, register on the site, subscribe to the newsletter, respond to a survey, and in connection with other activities, services, features or resources we make available on our Site. Users may be asked for, as appropriate, name, email address, mailing address, phone number, and additional information as needed to fulfill the requested service. Users may, however, visit our Site anonymously. We will collect personal identification information from Users only if they voluntarily submit such information to us. Users can always refuse to supply personally identifiable information, except that it may prevent them from engaging in certain Site related activities. Any information submitted through this site may be transmitted to servers outside the country where the information was entered, and may be used, stored and processed outside of the country where it was entered.

Non-personal identification information

We may collect non-personal identification information about Users whenever they interact with our Site. Non-personal identification information may include the browser name, the type of computer and technical information about Users means of connection to our Site, such as the operating system and the Internet service providers utilized and other similar information.

Web browser cookies

Our Site may use “cookies” to enhance User experience. User’s web browser places cookies on their hard drive for record-keeping purposes and sometimes to track information about them. User may choose to set their web browser to refuse cookies, or to alert Users when cookies are being sent. If they do so, note that some parts of the Site may not function properly.

How we use collected information

Bal Seal Engineering may collect and use Users personal information for the following purposes:

To improve customer service — Information you provide helps us respond to your customer service requests and support needs more efficiently.

To improve our Site — We may use feedback you provide to improve our products and services.

To process payments — We may use the information Users provide about themselves when placing an order only to provide service to that order. We do not share this information with outside parties except to the extent necessary to provide the service.

To run a promotion, contest, survey, or other Site feature — To send Users information they agreed to receive about topics we think will be of interest to them.

To send periodic emails — We may use the email address to send User information and updates pertaining to their request. It may also be used to respond to their inquiries, questions, and/or other requests. User may receive emails that may include company news, updates, related product or service information, etc. If at any time the User would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email.

How we protect your information

We adopt appropriate data collection, storage and processing practices, and security measures to protect against unauthorized access, alteration, disclosure, or destruction of your personal information, username, password, transaction information, and data stored on our Site.

Sensitive and private data exchange between the Site and its Users happens over an SSL secured communication channel, and is encrypted and protected with digital signatures.

Sharing your personal information

We do not sell, trade, or rent Users’ personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above. We may use third party service providers to help us operate our business and the Site or administer activities on our behalf, such as sending out newsletters or surveys. We may share your information with these third parties for those limited purposes provided that you have given us your permission.

California Consumer Protection Act

The CCPA takes the position that consumers “own” their privacy information and provides them five general “rights” for their personal information. Under the Act, California consumers will have the right:

  1. To know what personal information is collected about them: Consumers will have the right to know, through a general privacy policy or notice (and with more specifics available upon request) what personal information a business has collected about them, its source, and the purpose for which it is being used.
  2. To know whether and to whom their personal information is sold/disclosed, and to opt-out of its sale:Companies that provide or make consumer data available to third parties for monetary or other valuable consideration are deemed to have sold the data and will need to disclose this. Subject to certain exceptions, consumers will then have the further right to opt out of the sale of this information by using the “Do Not Sell My Personal Information” link on the business’ home page, which is required by the Act. Moreover, those 16 years-old and under must opt in to have their information sold. Note that the term “sold” is not limited to the actual sale of privacy information but can be interpreted broadly to include sharing of privacy information with other parties.
  3. To access their personal information that has been collected: Consumers will have the right to request certain information from businesses, including the sources from which a business collected the consumer’s personal information, the specific elements of personal information it collected about the consumer, and the third parties with whom it shared that information. The Act requires that businesses provide specific means for consumers to submit these requests, typically a toll-free number and a web link. Once the request is made, businesses must disclose the requested information free of charge within 45 days, with extensions of time available in certain circumstances.
  4. To have a business delete their personal information: Consumers can request that personal information a business has collected be deleted. Some personal information is exempt from deletion requests, including information under legal hold (until the matter is adjudicated or until the hold is released) and for information that must be retained per legal or regulatory recordkeeping requirements.
  5. To not be discriminated against for exercising their rights under the Act:The CCPA gives consumers the right to receive equal service and pricing from a business, even if they exercise their privacy rights under the Act. As such, businesses may not “discriminate” against consumers for exercising these privacy rights. They cannot deny goods or services, charge different prices, or provide a different quality of goods or services to those consumers. There are some exceptions, however, on the service levels that can be provided. It is expected that this definition of “discrimination” will evolve either from guidance from the California Attorney General or case law. It should be noted that even though the Act requires the California Attorney General to provide implementation guidelines, he has publicly stated he is reluctant to do so.

Third party websites

Users may find content on our Site that links to the sites and services of our partners, suppliers, advertisers, sponsors, licensors, and other third parties. We do not control the content or links that appear on these sites and are not responsible for the practices employed by websites linked to or from our Site. In addition, these sites or services, including their content and links, may be constantly changing. These sites and services may have their own privacy policies and customer service policies. Browsing and interaction on any other website, including websites which have a link to our Site, is subject to that website’s own terms and policies.

Changes to this privacy policy

Bal Seal Engineering has the discretion to update this privacy policy at any time. When we do, we will revise the updated date at the bottom of this page. We encourage Users to frequently check this page for any changes to stay informed about how we are helping to protect the personal information we collect. You acknowledge and agree that it is your responsibility to review this privacy policy periodically and become aware of modifications.

Your acceptance of these terms

By using this Site, you signify your acceptance of this policy. If you do not agree to this policy, please do not use our Site. Your continued use of the Site following the posting of changes to this policy will be deemed to constitute your acknowledgement and acceptance of those changes.

Contacting us

If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at:

Bal Seal Engineering, LLC

www.balseal.com

19650 Pauling

Foothill Ranch, CA 92610

marketing@balseal.com

This document was last updated on Feb 2020

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