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General Questions

  • Q: Do you have material for food applications as well?
    A: Yes, We have a PTFE which is approved for food applications
  • Q: What is the main advantage of the spring energizer?
    A: The spring energizer excercises a constant pressure both on the inside and the outside of the seal. It therefore seals well, compensates for wear, and provide an increased seal life in comparison to other seal types.
  • Q: Do you have seals and springs in stock?
    A: No, we produce all seals and springs to order. Most of our customers require special solutions and we would rather look at each individual application instead of supplying an off-the-shelf product.
  • Q: Do you have samples?
    A: No, but we can make a small prototype run based on your requirements for a minimal fee.
  • Q: How can Bal Seal support us in the design phase?
    A: The earlier we are involved in the process the better a solution we can provide you with. We can assist you with cavity design, selection of housing material and of course with the seal design itself.

Seals

  • Q: Up to which temperatures do your seals work?
    A: It depends on the media to be sealed and the presure, and whether it is a constant temperature or a periodic temperature. In general we have no problems up to 285 degrees celcius. We also provide seals for extremely cold temperatures, down to minus 160 degrees celcius.
  • Q: Can you combine high speed with high pressure and still seal properly?
    A: The combination may sometimes be difficult. We can go up to 150 bar for our high speed rotating seals. The seal life is dependant on the surface material and the media to be sealed.

Global Services

  • Q: Do you have Technical Representatives outsdie of your corporate offices in California and Amsterdam?
    A: Yes, we have nearly 20 outside reps living and covering the US, Canada, Europe, Asia and the UK.
  • Q: Do we provide services/information in other languages?
    A: Yes. We have Customer Service, Inside Technical Sales Staff and Territory Managers who speak a wide variety of launguages including, Spanish, Chinese, French, Korean, German, Italian, Dutch and Russian.
  • Q: I have seen your booth at US Tradeshows, do you also have a stand at Shows outside of the US?
    A: Yes, we attend as many shows in Europe as we do in the US. We will also be expanding to shows in Asia for 2007. Please see our events page for more information.

  © 2007 BAL SEAL Engineering, Inc. All rights reserved.